Packet loss out problem-need help

I have problem in my net/pc.
https://prnt.sc/rpnk5k
As u can see I have out 5% and in 0.50% and idk what to do if someone of you can help me I’ll appreciate this.
https://prnt.sc/rpnk5k
As u can see I have out 5% and in 0.50% and idk what to do if someone of you can help me I’ll appreciate this.